FAQ

Questions, answered straight.

Can't see yours? Call or text Dan on 0411 598 796.

Getting started

How long does it take?

Most businesses are live in about two weeks. The biggest factor is how quickly we get your answers and photos. Google listing verification can take longer, but your website goes live regardless.

What do I need to give you?

Two minutes for the quick start, then about 10 minutes for the details: your services, service area, prices if you're happy to show them, and at least 3 photos of your real work. Phone photos are perfect.

Who writes the words on my website?

We do, from your answers, in plain English. You read it and approve every word before it goes live.

Do I really need my own photos?

Yes. Ads and websites showing your actual jobs, van and team get more enquiries, and it's honest. We don't use stock photos pretending to be you.

Do you work outside the Hunter Valley?

We're based in Kearsley and work mostly with businesses around Cessnock, Kurri Kurri, Maitland and Newcastle. Almost everything can be done over the phone, so give us a call wherever you are.

Ownership and access

Do you need my passwords?

No, never. We send invites and you click accept. If anyone asks for your password claiming to be us, it isn't us.

Who owns my domain and website?

You do. Your domain is registered in your business name and ABN. Your email, Google listing and Facebook page are in your name too. We're only added as helpers.

Can I leave?

Any time. No minimums on hosting or ads. Everything is already in your name; we hand over the site files and move the domain to your own account.

Google and Facebook

I already have a Google listing. Can't you just make a new one?

No. Google treats a second listing as a duplicate and can suspend both. We get added to the one you have and clean it up, so you keep your reviews. That's the $799 package.

Google or Facebook are asking me to verify. Can you sort that?

We'll walk you through it, but those checks are run by Google and Facebook and they set the timing, sometimes days or weeks. Your website goes live regardless.

Can you get me to page one of Google?

Nobody can honestly guarantee that. What we do is set up the things that matter most for local searches: a fast website, a complete Google listing, your real service area and genuine reviews. Then Google does the rest.

How much should I spend on Facebook ads?

Only as much as you can handle. We size the daily budget to the number of enquiries you can follow up each week, starting small and adjusting after the first two weeks.

Costs

What will it cost me each year?

Starting fresh, the first year is $500 setup plus $29 a month for hosting & care: $848 + GST. Business email is extra if you want it, paid straight to Google (from $9.90 per person per month). See Pricing.

Are your prices plus GST?

Yes. All prices on this site are plus GST, and you get a proper tax invoice.

What if I already have a website or domain?

No problem. We keep your domain where it is and leave your existing email alone. We just point the website at the new site.

Still wondering?

Easiest way to find out is a quick chat. Call 0411 598 796 or start online.

Get started